180 Day Phone Replacement Plan

*180-Day Replacement Plan Disclaimer: Handsets with hardware faults during the 180-day validity period can be replaced once at no cost. Handsets with software faults, cosmetic damage, accidental damage, or man-made damage, as well as those that have been repaired outside of warranty, are not eligible for replacement. Specific terms will be determined based on the assessment at the service center on the day of service. OnePlus reserves the right to make the final interpretation of this service.

Important Notice: Users who activate their OnePlus 13 or 13R mobile devices before February 13 23:59 PM IST will automatically receive a 180-day Phone Replacement Plan benefit. No manual claims or activation steps are necessary. To check your benefit activation status, please visit https://service.oneplus.com/in/check

FAQ

1）What is the 180-Day replacement service?

It is a protection plan, which allows users to enjoy a new replacement within the 180 - day effective period from the day when you purchased it, if your device has a hardware defect.

2）In which models can I purchase the 180-Day replacement service?

You can purchase for your OnePlus 13 and OnePlus 13R model only.

3）How can I check my binding 180-Day replacement service?

Please go to the authenticity and warranty check page on OnePlus official website (https://service.oneplus.com/in) to check the IMEI of your OnePlus 13/13R. It will show your bound 180 days replacement service if you have already got it.

4）In which condition can I use the 180-Day replacement service?

If your OnePlus 13/OnePlus 13R has a hardware quality issue and still within the effective 180-day replacement period from the purchase date, you can go to our OnePlus Exclusive/Authorized Service Center to take the replacement inspection. Kindly bring your model package box with all accessories inside.
If it complies with the OnePlus Warranty Policy, you can replace your handset with a new one for free once. If it doesn’t meet our warranty policy, then your replacement will be rejected. Repair service for your handset may be provided.