OnePlus Display Issue

Green lines can appear on any device that features an AMOLED display and can be caused by various factors. Because OnePlus works hard to enhance display durability with advanced technology and rigorous testing, we will offer a free replacement display to anyone affected by this rare issue with OnePlus devices through an authorized channel.

OnePlus 13 Series features PVX Enhanced Edged Bonding, providing an extra layer of protection to the edges of our AMOLED screens. It's like giving your phone a metal shield against harsh conditions in India, like heat and humidity. With this, your OnePlus phone stays tough and reliable.

In fact, the PVX Enhanced Edge Bonding Layer has been integrated into all AMOLED displays of OnePlus flagship and Nord series phones, including the OnePlus 13 series.

In the rare circumstance your OnePlus device develops a green line, you should reach out to your nearest OnePlus authorized service center to get a free-of-cost display replacement. You can also reach out to our toll-free number or connect with us through chat or email for any assistance.

This policy is applicable to all OnePlus devices sold through authorized online and offline channels. In the rare circumstance your OnePlus device develops a green line, users can take their phone to any authorized service center.

No. In the rare circumstance your OnePlus device develops a green line, there are no charges to be paid when replacing the display at authorized service centers.