OnePlus Lifetime Display Warranty
“This warranty applies to all OnePlus smartphones, old and new, setting an industry benchmark.”
“Just to ensure that users have peace of mind about the OnePlus phones it is also offering free lifetime warranty on the displays of its phones, including on the OnePlus 13.”
“To demonstrate their commitment to customer satisfaction, OnePlus offers a lifetime warranty against the green line issue on all their smartphone models. This industry-leading warranty provides users with peace of mind and reinforces OnePlus’s dedication to quality and customer trust.”
“The Green Line Worry-Free Solution underscores OnePlus’s dedication to delivering reliable, long-lasting products that inspire confidence among its users. By combining advanced materials, robust testing protocols, and a generous warranty, OnePlus not only addresses a critical industry challenge but also reinforces its reputation as a customer-centric brand.”
How to Avail Green Line Worry Free Solution
How to Avail Green Line Worry Free Solution
Visit a OnePlus Service Centre
Get your device assessed by our experts.
Experience a prompt & hassle-free resolution.
User Voices:
User Voices:
"OnePlus staff explained every detail of the issue and made sure I understood the resolution process
"I was provided with a gentle and quick solution to my green-line issue"
"OnePlus service team went above and beyond to provide a resolution"
Community Speaks:
Community Speaks:
"OnePlus service was amazing and hassle-free"
"Incredibly fast and hassle-free service by the OnePlus Service Centre team"
"OnePlus gave me a screen replacement within 2 hours at zero cost"
Green lines can appear on any device that features an AMOLED display and can be caused by various factors. Because OnePlus works hard to enhance display durability with advanced technology and rigorous testing, we will offer a free replacement display to anyone affected by this rare issue with OnePlus devices through an authorized channel.
OnePlus 13 Series features PVX Enhanced Edged Bonding, providing an extra layer of protection to the edges of our AMOLED screens. It's like giving your phone a metal shield against harsh conditions in India, like heat and humidity. With this, your OnePlus phone stays tough and reliable.
In fact, the PVX Enhanced Edge Bonding Layer has been integrated into all AMOLED displays of OnePlus flagship and Nord series phones, including the OnePlus 13 series.
In the rare circumstance your OnePlus device develops a green line, you should reach out to your nearest OnePlus authorized service center to get a free-of-cost display replacement. You can also reach out to our toll-free number or connect with us through chat or email for any assistance.
This policy is applicable to all OnePlus devices sold through authorized online and offline channels. In the rare circumstance your OnePlus device develops a green line, users can take their phone to any authorized service center.
No. In the rare circumstance your OnePlus device develops a green line, there are no charges to be paid when replacing the display at authorized service centers.
*Lifetime Warranty Disclaimer: Users experiencing green line issues on their screens are entitled to free screen replacement within the parts supply period. This service does not cover damage caused by human or external factors. Specific terms will be based on the conditions at the service center on the day of service. OnePlus reserves the right of final interpretation regarding this service.