App crash(OnePlus TV 55 Q1 Series)

Third-party Apps Crash

Please confirm if the issue occurs on a single third-party App or all the third-party Apps:

1. If it’s a single third-party App, it could be related to compatibility with the current system. Please uninstall the third-party App, clear cache and reinstall the latest version of the third-party App.

2. If it is with all third-party Apps, try updating the TV software and then try to reinstall those APPs.

3. Try TV Reset from "Settings -> More Settings-> Reset".

If not resolved, please contact support for help.


Reboot in preload Apps

* Please make sure you have done data back-up and cleared cache before restoring the TV.

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