Two Year Battery Protection Plan
Service Content
Within the validity period of this service, if the battery capacity decreases (battery health falls below 80%), users are entitled to one free battery replacement.
3 Reasons to Buy Battery Protection Plan
Reason 1: Free battery replacement if health drops below 80%, helping your phone last an additional three to five years.
Reason 2: 100% original factory parts and a convenient nationwide warranty repair network.
Reason 3: Two-way free shipping through our mail-in repair service, allowing you to resolve battery issues without leaving your home.
How to Use the Protection Plan
- Battery health drops below 80%.
- Visit an OnePlus Authorized Service Center or apply online for a mail-in repair.
- Avail the protection service.
- Receive a free replacement with an original battery.
- Collect your device in person or opt for free home delivery.
Service Details
Validity Period:
This service becomes effective at 00:00 on the date of purchase and expires at 24:00 on the same date two years later.
Usage Limit:
The service can be used once during the validity period.
Important Notice
- If purchased with a new phone, this service is eligible for a no-reason return and refund within 7 days of purchase. Returns are not supported after 7 days.
- Once the phone return is completed, the associated battery protection service will also be returned and refunded.
- If the device’s IMEI number is missing or damaged, preventing verification of eligibility, this service cannot be used.
- Devices that have been repaired or had parts replaced by non-authorized service providers are not eligible for this service.
- Faulty components replaced under this service will be collected and disposed of by OnePlus Authorized Service Centers.
- For further details or assistance, please contact OnePlus Customer Service at 1800-102-8411.