Due to the COVID-19 situation and the recent lockdown by authorities, the services of our fulfillment center has resumed operations with limited manpower. We’re working to our utmost capacity to clear the backlog owing to the lockdown, while abiding by government guidelines. As a result of this, newly placed orders will be dispatched only once the backlog is cleared.
Orders placed during lockdown session will be dispatched chronologically in about 7 working days. However, only those going to green zone will be delivered. We regret to inform that the movement of your orders will face delays, but we'll try our best to deliver your order as quickly as possible. Those falling in orange zone and red zone will be held until service becomes available.
Deliveries to certain pin codes may be restricted or delayed. We are continuously evaluating the situation and will keep you updated about everything you may need to know.
As per the mandated lockdown, all our stores in India are temporarily shut except for a few.
All our service center operations are temporarily suspended due to the COVID-19 situation and subsequent lockdown by authorities until further notice. We look forward to resuming our after-sales operations along with the doorstep service as soon as possible.
To further provide support without interruption during the COVID-19 period, we have extended everyone's warranty to June 30, 2020. if yours expires between March 1 and June 29, 2020.
In the meantime, we encourage all our customers to follow public instructions to stay safe and healthy.