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- Overview
- Reviews
Get Complete Protection From Accidental Damage
Fell in a liquid
Dropped in a toilet
Tea / Coffee spilled over
Spoilt in rains
Fell on the ground
Accidently sat on it
Crushed by a car
Fell from a building
What is covered under OnePlus Protect?
Damage to the phone due to any of the following:
- Accidental Damage
- Liquid Damage
- Damage due to fire, lightning, riots, other Acts of Gods perils
Additional Information
- When will I receive the Protect Plan Invoice and Activation Code?
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If the order includes both OnePlus products & Servify Protect Plan, the Plan Invoice will be emailed by Servify after the order is completed. The activation code will be sent through email & SMS by Servify after the order is dispatched.
If the order only includes Servify Protect Plan, there’ll be no physical shipment. The Plan Invoice will be emailed, and the activation code will be sent through email & SMS by Servify after the order is completed.
- How to Activate?
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Easy 2-Step Activation Process
Step 1: You will receive an activation code and OnePlus Care App download link on your registered Email ID & Mobile Number
Step 2: Download the app and activate your plan following the instructions
The purchase & activation process of the Plan must be completed within 30 days of purchasing the device
- How To Claim In Case of Damage?
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- Raise a request in the OnePlus Care App/ Servify website
- Answer a few questions on the incident
- On approval, schedule a pick-up of damaged device
- Device will be repaired at an Authorized Service Centre and delivered back to you!
- Additional Plan Benefits
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- Only Damage Protection Plan authorized by OnePlus in India
- Free doorstep pickup and drop service for repair requests
- Completely paperless claims process
- No need to visit Service Centres, all repairs are done at authorized Service Centres
- Completely transparent and hassle-free process with real time updates on service request through app and web
- How Much Do I Pay?
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If the damage repair is covered under the plan (subject to fulfillment of all mandatory conditions), you only pay:
- For OnePlus 7T Pro, Rs 1000 towards mandatory Claim Processing Fee for the repair
- Any other charges not covered under the plan. The charges would be notified to you before repair
- How Much Time Will it Take?
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- The complete process takes about 15-20 Days (subject to parts availability) from the time you submit all the documents
Manufacturer:
Shenzhen OnePlus Science and Technology Co., Ltd. Dongguan Branch
Manufacturer Contact:
3-4/F, Block F1, No. 18 HAIBIN Road, Chang'An Town, Dongguan, Guangdong, China
Importer:
Mobitech Creations Private Limited.
Importer Address
D13/1, MODEL TOWN II, North West, DELHI, INDIA, 110009
Customer Care
OnePlus Customer Service
Contact number：1800 102 8411
Email address：OnePluscare@oneplus.com
Address：OnePlus Exclusive Service Centre, Hira Building, Municipal No. New 213(Old #5), Ward No : 76, Richmond Town, Brigade Road, Bangalore - 560001