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- Overview
- Reviews
Why Buy Servify Powered OnePlus Secure?
2-Step Activation Process
Track Claim Status
Free Pickup and Drop
Paperless Process
Save On High Cost Of Repair
What is covered under Battery Protection Plan for OnePlus 7T Pro?
- Covers any mechanical and electrical breakdown or defects to the extent provided by the manufacturer's warranty.
- Service Contract is valid for 1 Year, which starts from the expiry of the original manufacturer's warranty.
- Service Contract must be purchased within 365 days from the date of purchase of the OnePlus 7T device, and the device must be under original manufacturer’s warranty.
Additional Information
- When will I receive the OnePlus Battery Protection Plan Service Contract Invoice and Activation Code?
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If the purchase of the OnePlus Battery Protection Plan Service Contract by Servify is made along with the device from the OnePlus Store, the Service Contract Invoice will be emailed by Servify after the purchase is successfully completed. The activation code will be emailed & sent via a text message by Servify after the purchase is successfully completed.
If the purchase only includes the OnePlus Battery Protection Plan Service Contract by Servify, then there will be no physical shipment. The Service Contract Invoice will be emailed, and the activation code will be emailed & sent via a text message by Servify after the purchase is successfully completed.
- How to Activate the Service Contract?
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Easy 2-Step Activation Process
Step 1: You will receive an activation code and an app download link on your registered Email ID & Mobile Number
Step 2: Download the app and activate your plan following the instructions
The purchase & activation process of the Servify Service Contract must be completed within 365 days of purchasing the OnePlus device, and on the same device for which the OnePlus Protection Service Contract is purchased.
- How to Claim In Case of a defect to the device?
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- Raise a request in the OnePlus Care App/ Servify website
- Answer a few questions on the incident
- On approval, mail-in the defective device to the designated Servify Service Location (as shown on the OnePlus Care mobile application or website)
- Device will be repaired at an Authorized Service Centre and delivered back to you!
- Additional Service Contract Benefits
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- This is the only authorized Service Contract from OnePlus
- No logistics charges for mail-in and no delivery charges during claim
- Completely paperless claims process
- All repairs are done at OnePlus Authorized Service Centers
- Completely transparent and hassle free process with real time updates on service requests through app and web
- How Much Do I Pay?
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- If the repair is covered under the plan (subject to fulfillment of all mandatory conditions), you don’t have to pay any additional amount towards the repair/ replacement.
- Any other charges not covered under the Service Contract. The charges will be notified to you before repair.
- How Much Time Will it Take?
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- The complete service process takes about 15-20 business Days (subject to parts availability) from the time you submit all the required information.
Manufacturer:
Shenzhen OnePlus Science and Technology Co., Ltd. Dongguan Branch
Manufacturer Contact:
3-4/F, Block F1, No. 18 HAIBIN Road, Chang'An Town, Dongguan, Guangdong, China
Importer:
Mobitech Creations Private Limited.
Importer Address
D13/1, MODEL TOWN II, North West, DELHI, INDIA, 110009
Customer Care
OnePlus Customer Service
Contact number：1800 102 8411
Email address：OnePluscare@oneplus.com
Address：OnePlus Exclusive Service Centre, Hira Building, Municipal No. New 213(Old #5), Ward No : 76, Richmond Town, Brigade Road, Bangalore - 560001