FAQs
Join us for an exclusive experience with the new OnePlus 6T. We strongly recommend that you read through the FAQ for more details.
Q1. What does the admission include?
- Reserved seating
- The earliest hands-on experience with the new OnePlus 6T
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A goodie bag that will include:
- OnePlus Bullets Wireless
- OnePlus Sketch book
- OnePlus Pin-set
- Digital voucher worth Rs. 999 that will be emailed post the launch
- Snacks and drinks
- A great time with OnePlus community
Q2. Why does this event cost money to attend?
Although we want to include as many fans as possible, there will be limited seats available. Charging for admission helps us get an accurate head count of who will attend on the big day.
Q3. How do voucher sales work?
Official voucher sales are only through www.oneplus.in You will receive an order confirmation once your payment has been processed successfully.
Q4. Can I buy vouchers at the venue?
Vouchers will not be sold at the venue. They are only available for purchase on www.oneplus.in.
Q5. Do I need to check in when I arrive?
- Yes. The check-in time will start from 17:00 IST and the doors will close at 19:00 IST on October 30th 2018
- Arriving at least 30 minutes before the doors close will allow us to start the event on-time
- Show your QR code to the OnePlus staff at the check-in area, which will be marked with signage
- You are also requested to carry a photo-ID proof and also keep the email confirmation handy
Q6. Do I need to print my order confirmation?
Keep the QR code received by you on email handy as this will be scanned at the entrance.
Q7. If I miss the check-in time, can I arrive late?
Please do not miss the check-in time. Once the check-in is closed, you will not be able to enter the venue.
Q8. What's the refund policy?
Unfortunately, the amount spent towards purchasing the vouchers cannot be refunded.
Q9. Will I be able to buy OnePlus products at this event?
We are not planning to sell any products at this event.
Q10. Will I be able to try new OnePlus products at the event?
Yes, and you will be among the first ones in the world!
Q11. Is there an age limit to attend the event?
You must be over 8 years old to enter. If you are under 13 years old, you must be accompanied by an adult or someone over 13 years old who also needs to be a voucher holder.
Q12. What are my transport options for getting to and from the event?
The venue address is KDJW Stadium (inside Indira Gandhi Stadium Complex), New Delhi.We would advise you to use public transportation to get to the event. The nearest Metro station is ITO. But if you would like to bring your personal vehicle, there is an MCD authorised parking area behind the Sales Tax Office, ITO (1.6kms). Kindly note that you are liable for your own vehicle’s safety and OnePlus will not be held responsible for any damage or theft.
Q13. What time will the event end?
The main event should last approximately 45 - 60 minutes, ending at 21:30 IST, post which you will be able to experience the OnePlus 6T until 22:30 IST. However, there will be a pre-event experience, which you don’t want to miss!
Q14. What can I bring to the event?
You are welcome to bring devices to shoot pictures and video during the event, as long as it's not disruptive. Please do not bring food or drinks to the venue.
Q15. Will I be able to leave and return to the event?
Yes, just show us your badge you received upon return.
Q16. Can I film for my YouTube channel, or write about this for my blog?
Yes, you're more than welcome to film and take photographs of the event (but it's up to you to get permission of anyone else featured in the footage).
Q17. Will there be a security check at the venue?
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A mandatory security bag check will be done at the entrance for all visitors.
Prohibited items:
- Alcoholic, non-alcoholic beverages and food items
- Narcotics and any other illegal items
- Pets or other animals
- Weapons of any kind
- Laser pointers or any strong flashlights
Q18. How can I contact the organizer with any questions?
Feel free to contact us anytime at https://oneplus.in/support.
Our top tips:
- Keep the QR code received by you on email handy as this will be scanned at the entrance.
- A screenshot of your QR code will also be accepted in case of telecom network issues
- Plan your journey and make sure you arrive before the door closes at 19:00 IST
- Only bring essentials and check prohibited items list
- Look out for OnePlus staff at the event – we will help answer your questions.
- Get ready to feel the speed!
For more information, visit oneplus.com.