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Sold and fulfilled by Service Lee Technologies Private Limited
Sold by Mobitech Creations Private Limited
Our Extended Warrantly Plan is not eligible for customers who purchased the TMO version device.
Our Damage Protection Plan is not eligible for customers who purchased the TMO version device.
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3-Step Activation Process
Track Claim Status
Free Pickup and Drop
Paperless Process
Cashless Repair
- Covers any mechanical and electrical breakdown or defects to the extent provided by the manufacturer`s warranty.
- Plan is valid for 12 months (as applicable) from the expiry of the original manufacturer's warranty.
- The plan should be purchased within 365 days from the date of purchase of the original OnePlus 3T device.
If the order includes both OnePlus products & Servify Protection Plan, the Protection Plan Invoice will be emailed by Servify after the order is completed. The activation code will be emailed & SMSed by Servify after the order is dispatched.
If the order only includes Servify Protection Plan, there’ll be no physical shipment. The Protection Plan Invoice will be emailed, and the activation code will be emailed & SMSed by Servify after the order is completed.
Easy 3-Step Activation Process
Step 1: You will receive an activation code and an app download link on your registered Email ID & Mobile Number
Step 2: Download the app and activate your plan following the instructions
Step 3: Upload your OnePlus 3T invoice & your ID proof (PAN, Passport, Driving License)
The activation process must be completed within 7 days of purchasing the Plan
- Raise a request in the OnePlus Care App/ Servify website
- Answer a few questions on the incident
- On approval, schedule a pick up of damaged device
- Device is repaired at an Authorized Service Centre and delivered back to you!
- Free doorstep pickup and drop service for repair requests
- Completely paperless claims process
- No need to visit Service Centres, all repairs are done at authorized Service Centres
- Completely transparent process with real time updates on service requests through app and web
- If the damage repair is covered under the plan (subject to fulfillment of all mandatory conditions), you don’t have to pay additional amount towards the repair.
- The complete process takes about 15-20 Days (subject to parts availability) from the time you submit all the documents
Manufacturer:
Shenzhen OnePlus Science and Technology Co., Ltd. Dongguan Branch
Manufacturer Contact:
3-4/F, Block F1, No. 18 HAIBIN Road, Chang'An Town, Dongguan, Guangdong, China
Importer:
Mobitech Creations Private Limited.
Importer Address
D13/1, MODEL TOWN II, North West, DELHI, INDIA, 110009
Customer Care
OnePlus Customer Service
Contact number：1800 102 8411
Email address：OnePluscare@oneplus.com
Address：OnePlus Exclusive Service Centre, Hira Building, Municipal No. New 213(Old #5), Ward No : 76, Richmond Town, Brigade Road, Bangalore - 560001