New RCC Membership Announcenment

NEW Rules of RedExp Points

It's important to note that if your tier has changed in the new membership system, you may lose some tier benefits. Your current Experience points will not be impacted while being converted to RedExp points to ensure a seamless transition. Additionally, as a token of appreciation to our loyal customers, we will be crediting RedExp points to members for the existing linked devices (linked before 19th September, 2023) as per the new tier system logic.
For linked devices before September 19th, 2023 at 7.00 AM IST, we will make up RedExp Points based on the specific rules as below:

Device Model	RedExp Points for devices linked after September 19th, 2023	Supplement for devices linked before September 19th, 2023
OnePlus Nord Series	125,000 RedExp Points/per device	125,000 RedExp Points/per device
OnePlus Flagship Number Series	225,000 RedExp Points/per device	225,000 RedExp Points/per device
OnePlus Pad	200,000 RedExp Points/per device	/

* OnePlus TV:100,000 RedExp Points/per device(upcoming). Link up to 12 devices(in total)

NEW Membership Tier Benefits

	Explorer RedExp:0-124,999	Insider RedExp:125,000-249,999	Elite RedExp:250,000-749,999	Maestro RedExp:750,000+
Audio, Watch & Tablets coupon (min. order Rs. 1999)	Rs.100 OFF	Rs.350 OFF	Rs.800 OFF	Rs.1200 OFF
RCC Members' Day
RedCoins Rewards		25 RedCoins on device linking	25 RedCoins on device linking	25 RedCoins on device linking
RedCoins Rewards			25 RedCoins every month （first 10,000 users)	50 RedCoins every month
3-Month Extended Warranty (requires device linking)
Upto Rs.2000 off TV coupon (requires device linking)
OnePlus Phone coupon (requires device linking)
Offline experiences & privileges
Partner Benefits
Cases & Protection coupon				Up to Rs. 1299 off

FAQ
Should you have any inquiries or apprehensions regarding the revamped program, we encourage you to check our FAQ below:

Why are we upgrading the Membership Tier system?

We are upgrading the Membership Tier system to provide enhanced services, more benefits, and to create a better experience for our valued members.

How will my experience points be converted?

Your current Experience points will not be impacted while being converted to RedExp points to ensure a seamless transition. The expiry will also be extended from the current 1 year to 2 years (as per the new system) from the date of credit.

How can I upgrade my membership tier?

For existing users, the new tier will be automatically assigned basis the RedExp points on 17th September. Tiers can be later upgraded basis the member's action of purchase or device linking as determined by the new system logic.

How can I claim my previous member benefits?

Please log in to your membership account before 17th Sep. and click the "Claim benefits now" to receive them.

What are the differences between RedExp points and Redcoins?

RedExp points decide your membership tier whereas RedCoins are meant for engagement and voucher/merch redemption on the RCC platform. Also, RedExp points have a 2 year expiry and RedCoins have a 1 year expiry.

What should I do if I encounter issues during the upgrade?

For any inquiries or assistance, feel free to contact our customer service team at 1800 102 8411 (9 AM to 9 PM, Mon to Sun). We are here to support you.

New RCC Membership Announcenment

New Upgrade Mechanism

Purchase on OnePlus store

Link your device

First login as a member

Launch on 21st September , 2023