New RCC Membership Announcenment 1

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New Membership,
New Surprises

We are thrilled to announce the launch of our revamped Red Cable Club Membership Tiers, the upgraded version of our global brand loyalty program designed to offer our esteemed RCC members an enhanced experience and benefits.
After carefully reviewing our program and attentively considering the feedback from our valued members, we have identified opportunities to enhance the overall experience.

New Upgrade Mechanism

The membership tiers are determined based on a member's accumulation of RedExp points (currently called Experience Points). These represent loyalty points that you can earn as a part of the Red Cable Club membership. Members have the opportunity to earn RedExp points by performing actions like linking your device and purchasing products on oneplus.in or OnePlus Store App.

Purchase on OnePlus store

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Link your device

Link my device

First login as a member

Sign up now

Launch on September 17, 2023

Our revamped program would consist of four distinct member tiers: Explorer, Insider, Elite, and a new tier - Maestro.

Claim Your Benefits

With new tier system being introduced, your current Membership tier may shuffle. However, you will not lose your existing claimed benefits. We highly recommend to claim and redeem your current tier benefits promptly before 17th September to ensure you don't miss out on any privileges. Any benefits you claim before 17th September can still be redeemed after the change.

Claim benefits

Your current Experience points will not be impacted while being converted to RedExp points to ensure a seamless transition. Additionally, as a token of appreciation to our loyal customers, we will be crediting RedExp points to members for the existing linked devices (linked before 17th September, 2023) as per the new tier system logic.

FAQ

Why are we upgrading the Membership Tier system?

We are upgrading the Membership Tier system to provide enhanced services, more benefits, and to create a better experience for our valued members.

How will my experience points be converted?

Your current Experience points will not be impacted while being converted to RedExp points to ensure a seamless transition. The expiry will also be extended from the current 1 year to 2 years (as per the new system) from the date of credit.

How can I upgrade my membership tier?

For existing users, the new tier will be automatically assigned basis the RedExp points on 17th September. Tiers can be later upgraded basis the member's action of purchase or device linking as determined by the new system logic.

How can I claim my previous member benefits?

Please log in to your membership account before 17th Sep. and click the "Claim benefits now" to receive them.

What are the differences between RedExp points and Redcoins?

RedExp points decide your membership tier whereas RedCoins are meant for engagement and voucher/merch redemption on the RCC platform. Also, RedExp points have a 2 year expiry and RedCoins have a 1 year expiry.

What should I do if I encounter issues during the upgrade?

For any inquiries or assistance, feel free to contact our customer service team at 1800 102 8411 (9 AM to 9 PM, Mon to Sun). We are here to support you.

Should you have any inquiries or apprehensions regarding the revamped program, we encourage you to check our FAQ