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FAQ
Who is eligible to receive the compensation benefits?

Users who activated their Red Cable Pro plan between 17th October'22 to 16th October'23 are eligible to claim the compensation benefits

What is included in the compensation benefits?

For Red Cable Care plan users, the benefits includes 3 month 100GB Google One benefit and 250 RedCoins
For Red Cable Life plan users, the benefits includes 3 month 100GB Google One benefit and 500 RedCoins

How can I claim the compensation benefits?

Eligible users can claim the benefits by clicking the “Verify and claim” button on this page.

Till when can I claim the benefits?

The benefits can be claimed until July 31, 2024. If not redeemed by the expiration date, they will no longer be available.

How do I check my RedCoins record?

You can check your RedCoins record in the RedCoins center in the following manner:
Settings>Account>Tab "RedCoins Shop

How to use my RedCoins?

1. You may use RedCoins to redeem your favorite virtual or physical products in the RedCoins Shop. (Privé)
2. You can enjoy direct price deduction during checkout by using RedCoins. These are available on eligible products during certain times on oneplus.com and the official OnePlus Store app with each RedCoins equivalent to 1 rupee.

How do I contact customer service for more help?

For any inquiries or assistance, feel free to contact our customer service team at 1800 102 8411 (9 AM to 9 PM, Mon to Sun). We are here to support you.