Retailer Guide

Why OnePlus Business? 

OnePlus Business is a B2B platform designed specially for our partner businesses to purchase stock with ease and efficiency.

- Register and get supported throughout the onboarding process 

- Purchase stock directly from the manufacturer

- Use insights and B2B features to scale your business

OnePlus Business provides a number of benefits to the businesses. A few key benefits are as follows:

1. Direct access to OnePlus

2. Dedicated sales support & service

3. End to end visibility of sales, payments, orders etc

4. Transparent pricing & margins 

"Fill out and submit an application. Please use a WhatsApp registered number in your account. Our team will review the application & reach out to you.

Apply for OnePlus Business (CTA)

Yes. You can still use OnePlus Business.

We deliver at the registered address location only. You have to take care of further stock transfer (Billing and shipping address needs to be the same)

Please follow the following steps for placing an order

1. Apply for OnePlus Business account.
2. Once approved, you will be able to log in using your login credentials.
3. After you've logged in to OnePlus Business account, you will land on the OnePlus Business Store page.
4. You can then add the required products to your OnePlus Business cart & proceed for payments.
5. After completing the payment, the order will be confirmed post successful payment.

Kindly refer to the sample screenshots below for order placement

Currently, only smartphones can be bought from this channel.

MoQ or Minimum order quantity is the minimum number of products that are required in your cart.

The returns policy is as follows:
Please evaluate the packaging once you receive the products. Kindly refer to the following scenarios
1. The delivery box is damaged: You have the option to reject the delivery. The delivery person will return the box to origin
2. The phone box is damaged: Post opening the delivery box, if you find that the phone box is damaged, please reach out to buyforbusiness@oneplus.com with the details within 24 hours of delivery.

Currently, you can pay via the following payment methods

1. Netbanking

Currently, we don't have credit available for purchase. We will let you know if it changes in the future.

OnePlus will help with the fulfilment of the orders. OnePlus will use an authorised OnePlus delivery partner for courier services.

OnePlus will take care of the fulfilment cost.

The current delivery period will be 2-7 business days. You can reach out to the following email id in case of delays

buyforbusiness@oneplus.com

You can see your current placed orders in 'My Orders' in the User Center.

You can track your orders using the tracking number which you'll receive once you place a successful order or you can check the status under 'My Orders' section.

Please reach out to buyforbusiness@oneplus.com

Please reach out to buyforbusiness@oneplus.com

You will have access to Business / Personal modes for your OnePlus registered account. Please ensure that you're in business mode while making all purchases via the OnePlus Business platform

You will be able to find the following reports in the 'Dashboard' section in the User Center
1. Monthly purchases, spends, orders
2. Claim settlement details
3. Monthly summary