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Frequently asked questions
Which OnePlus TV models does the remote control work with?

Remote Control RC-002B: OnePlus TV Y Series (32/40/43 Y1)

Remote Control RC-004D: OnePlus TV U Series (50/55/65 U1S), OnePlus TV Y Series (32/43 Y1S, 32/43 Y1S Edge, 43 Y1S Pro)

 

Please choose the remote control according to your OnePlus TV model.

Does the OnePlus TV Remote Control support voice control?

Yes. To enable voice control, please pair the remote control with your OnePlus TV via Bluetooth.

What is the warranty for the OnePlus TV Remote Control?

The OnePlus TV Remote Control is offering 1-year warranty starting from the date of delivery.

How to track the Repair service?

For the request raised through OnePlus care App you can track the status in the App itself. If raised through OnePlus call center/service center, then you will receive reference ID and text message update step by step.

  Product name OnePlus TV Remote Control RC-002B OnePlus TV Remote Control RC-004D
Tech Specs Model name RC-002B RC-004D
  Color Black Black
  Compatible TVs OnePlus TV Y Series (32/40/43 Y1) OnePlus TV U Series (50/55/65 U1S)
OnePlus TV Y Series (32/43 Y1S, 32/43 Y1S Edge, 43 Y1S Pro)
  Dimensions 16.64cm*4.25cm*1.78cm 16.08cm*3.57cm*1.61cm
  Net Weight 60g 46.36g
  In The Box 1N Remote Control
1N User Guide 1N Remote Control
1N User Guide
Country of Origin   China China
Manufacturer   Guangdong Seneasy Intelligent Technology Co.Ltd Guangdong Seneasy Intelligent Technology Co.Ltd
Manufacturer Contact   No.63, Huitai Industrial Zone, Zhongkai Hi-Tech Development District, Huizhou City, Guangdong, China.516006 No.63, Huitai Industrial Zone, Zhongkai Hi-Tech Development District, Huizhou City, Guangdong, China.516006
Importer   Radiant Appliances And Electronics Private Limited Radiant Appliances And Electronics Private Limited
Importer Address Survey No.111, 112, S-2 A 1, ECity, Fabcity, Maheshwaram Mandal, Raviryala village, Ranga Reddy.
Telangana-501141 Survey No.111, 112, S-2 A 1, ECity, Fabcity, Maheshwaram Mandal, Raviryala village, Ranga Reddy.
Telangana-501141
Customer Care Contact number:
1800 102 8411

Email address:
OnePluscare@oneplus.com

Address:
OnePlus Exclusive Service Centre, Hira Building,Municipal No. New 213(Old #5), Ward No:76, Richmond Town,Brigade Road,Bangalore-560001 Contact number:
1800 102 8411

Email address:
OnePluscare@oneplus.com

Address:
OnePlus Exclusive Service Centre, Hira Building,Municipal No. New 213(Old #5), Ward No:76, Richmond Town,Brigade Road,Bangalore-560001